Terms of service
TERMS OF SERVICE
Rookies 2 Goats LLC
Last Updated: September 26, 2026
These Terms of Service govern your use of the Rookies 2 Goats LLC website and purchases made through our online store.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and to any other policies referenced below.
BUSINESS INFORMATION
Business Name: Rookies 2 Goats LLC
Location: Bakersfield, California
Email: rookies2goats@gmail.com
Rookies 2 Goats LLC is an independent sports card and collectibles retailer.
ELIGIBILITY
You must be legally capable of entering into a binding transaction to make purchases through our website.
If you are under the age required to enter into contracts in your jurisdiction, purchases should be made by or with the permission of a parent or legal guardian.
PRODUCT INFORMATION
We make reasonable efforts to provide accurate product information, including:
- photographs
- player names
- card/set information
- serial numbering
- autograph information
- grading information
- certification information
- prices
- inventory information
Because many sports cards and collectibles are unique, the photographs shown in an individual-card listing generally represent the actual card being sold unless otherwise stated.
Customers should carefully review all available photographs and descriptions before completing a purchase.
RAW CARD CONDITION
Raw or ungraded cards may have condition characteristics including:
- surface imperfections
- print lines
- scratches
- edge wear
- corner wear
- centering differences
- factory defects
- other manufacturing characteristics
Unless expressly stated otherwise, Rookies 2 Goats LLC does not guarantee that a raw card will receive any particular grade from PSA, SGC, Beckett/BGS, CGC, or another grading company.
A customer's personal condition opinion or grading expectation does not override the photographs and description provided in the listing.
THIRD-PARTY GRADING
Grades assigned by third-party grading companies are opinions issued by those independent companies.
Rookies 2 Goats LLC does not control or guarantee:
- regrading results
- crossover results
- grade-review results
- future grading standards
- population-report changes
- future market value associated with a grade
A later change in grade, grading standard, or population report does not create a right to a refund for an otherwise accurately described item.
PRICING & MARKET VALUE
Sports cards and collectibles are market-sensitive products.
Values may change rapidly due to factors including:
- player performance
- injuries
- trades
- call-ups
- awards
- championships
- product releases
- collector demand
- population reports
- auction results
- market conditions
The price shown when an order is completed is the agreed purchase price.
A later increase or decrease in market value does not entitle either party to a price adjustment, refund, or additional payment.
PRICING, LISTING & INVENTORY ERRORS
We reserve the right to correct errors and cancel an order when a listing contains a material:
- pricing error
- inventory error
- product-description error
- technical error
- website synchronization error
- duplicate sale
- fraud concern
- payment issue
If we cancel an order for one of these reasons after payment has been collected, the amount paid for the affected item will be refunded to the applicable payment method.
PAYMENT
Payment must be successfully completed before merchandise is shipped unless another arrangement has been expressly approved.
Available payment methods are displayed at checkout or otherwise communicated during an approved transaction.
Orders may be subject to fraud review or additional verification.
FRAUD PREVENTION
We may take reasonable steps to protect our customers and business from fraud.
These steps may include:
- additional identity or payment verification
- signature confirmation
- adult signature confirmation when appropriate
- order cancellation
- payment-method restrictions
- photographic documentation
- shipping and delivery verification
We reserve the right to decline or cancel transactions that show signs of fraud, unauthorized payment use, identity concerns, or other suspicious activity, subject to applicable law.
PHOTOGRAPHIC ORDER DOCUMENTATION
For fraud prevention, shipping verification, insurance, and dispute resolution, Rookies 2 Goats LLC may photograph or otherwise document:
- raw cards
- graded slabs
- certification numbers
- card condition
- protective packaging
- completed packages
- shipping labels
- tracking information
- tamper-evident packaging
These records may be retained as part of our internal transaction records and may be used in connection with:
- shipping claims
- insurance claims
- return requests
- payment disputes
- chargebacks
- fraud investigations
- order verification
SHIPPING
Shipping terms are governed by our separate Shipping Policy.
Customers are responsible for providing a complete and accurate shipping address.
Certain higher-value orders may require:
- insurance
- signature confirmation
- adult signature confirmation
- additional protective packaging
- additional verification
Please review our Shipping Policy for full details.
RETURNS & REFUNDS
Returns and refunds are governed by our separate Return & Refund Policy.
Because sports cards and collectibles can be unique, limited, and market-sensitive, certain items may be final sale except where the item is damaged, incorrect, materially misdescribed, or otherwise eligible under our posted policy or applicable law.
Customers should review the Return & Refund Policy before purchasing.
PAYMENT DISPUTES & CHARGEBACKS
If there is a problem with an order, customers are encouraged to contact Rookies 2 Goats LLC before initiating a payment dispute whenever possible so we have an opportunity to investigate and resolve the matter.
Email: rookies2goats@gmail.com
If a payment dispute or chargeback is filed, we may provide relevant transaction documentation to payment processors, financial institutions, card networks, carriers, insurers, or other appropriate parties.
Documentation may include:
- order records
- product photographs
- listing descriptions
- condition photographs
- certification numbers
- customer communications
- tracking information
- delivery confirmation
- shipping photographs
- packaging records
Nothing in these Terms limits any right or remedy that cannot lawfully be waived.
BUY / SELL / TRADE TRANSACTIONS
Buy, sell, and trade transactions are subject to our separate Buying & Trading Policy.
Submitting cards or collectibles for review does not guarantee that Rookies 2 Goats LLC will purchase or trade for the items.
Offers may be based on market value, condition, liquidity, resale potential, inventory levels, and other business considerations.
PRODUCT AVAILABILITY
Sports cards and collectibles are frequently unique or available in very limited quantities.
An item appearing on the website does not guarantee availability until the order has been successfully completed and accepted.
We may cancel and refund an order if an item became unavailable because of:
- a duplicate sale
- cross-listing synchronization issue
- inventory error
- technical issue
- other legitimate fulfillment problem
INTELLECTUAL PROPERTY
Unless otherwise stated, original content created by or for Rookies 2 Goats LLC may be protected by copyright, trademark, unfair-competition, or other intellectual-property laws.
This may include:
- business names
- branding
- logos
- graphics
- original photography
- website content
- written descriptions
- promotional materials
- original designs
Rookies 2 Goats LLC content may not be copied, reproduced, republished, distributed, modified, or commercially exploited without permission.
Third-party names, logos, trademarks, player names, team names, league names, card-company names, manufacturers, grading companies, and other intellectual property remain the property of their respective owners.
Use of third-party names or marks on our website is generally for identification, description, or resale purposes and does not imply sponsorship, endorsement, or affiliation.
NO INVESTMENT OR FINANCIAL ADVICE
Information about player prospects, card values, comparable sales, market trends, or collectible demand is provided for general informational purposes only.
Nothing on this website should be interpreted as financial, investment, tax, or legal advice.
Sports cards and collectibles may increase or decrease in value, and customers should make purchasing decisions based on their own judgment and research.
WEBSITE ACCURACY
We make reasonable efforts to keep website information accurate and current.
However, we do not guarantee that all information will always be completely:
- accurate
- current
- complete
- error-free
We reserve the right to correct typographical errors, pricing errors, product-information errors, technical issues, and outdated information.
WEBSITE AVAILABILITY
We do not guarantee uninterrupted access to our website.
Website functionality may occasionally be interrupted or modified because of:
- maintenance
- updates
- security needs
- technical issues
- third-party service outages
- business operations
THIRD-PARTY SERVICES & LINKS
Our website may use or link to third-party services including:
- Shopify
- payment processors
- shipping carriers
- grading companies
- card manufacturers
- marketplaces
- social-media platforms
- analytics providers
Rookies 2 Goats LLC does not control and is not responsible for the independent policies, availability, security, or practices of third-party services.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Rookies 2 Goats LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from:
- use of the website
- reliance on website information
- delays caused by third parties
- changes in collectible market value
- grading-company decisions
- circumstances outside our reasonable control
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from your misuse of our website, fraudulent activity, violation of these Terms, or infringement of the rights of another person.
GOVERNING LAW
These Terms are governed by applicable federal law and the laws of the State of California, except where another jurisdiction's mandatory consumer-protection laws apply.
POLICY RELATIONSHIP
These Terms should be read together with our:
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Contact Information
- Buying & Trading Policy
- Legal Notice
- any other store-specific policies posted on our website
If a more specific policy applies to a particular transaction or issue, that policy will generally control for that subject, subject to applicable law.
CHANGES TO THESE TERMS
Rookies 2 Goats LLC may update these Terms periodically to reflect changes in our business practices, website, services, or applicable requirements.
Updated Terms become effective when posted unless otherwise stated.
CONTACT US
Questions regarding these Terms of Service may be directed to:
Rookies 2 Goats LLC
Bakersfield, California
Email: rookies2goats@gmail.com
Collecting Greatness — From Rookies 2 Goats